Your privacy and the security of your protected health information is our highest priority. This policy explains how Absolute Wellness Chiropractic collects, uses, and protects your personal and medical information.
Absolute Wellness Chiropractic ("we," "us," "our") operates the website chiropracticpeoria.net and provides chiropractic and wellness services at our office located at 2627 W. Altorfer Dr, Ste A, Peoria, IL 61615.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or receive services at our practice. We are committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
We are a HIPAA-covered entity. As a healthcare provider, we are legally required to maintain the privacy and security of your Protected Health Information (PHI). PHI includes any individually identifiable health information we create, receive, maintain, or transmit in connection with providing healthcare services to you.
Under HIPAA, you have the right to:
For our complete HIPAA Notice of Privacy Practices, please visit our office or call (309) 693-8448 to request a copy be mailed to you.
When you become a patient, we collect PHI necessary to provide treatment, process insurance claims, and conduct normal healthcare operations, including:
When you visit our website, we may automatically collect:
If you submit a contact form or appointment request through our website, we collect:
If you subscribe to our email newsletter or health tips, we collect your email address and name (if provided).
We use your PHI for:
We use website information to:
We may share your PHI without your authorization in the following circumstances permitted by HIPAA:
We will NEVER sell your health information. We will not use or share your information for marketing purposes without your written authorization.
We may share aggregated, non-identifiable data with:
We implement administrative, physical, and technical safeguards to protect your information:
While we strive to protect your information using industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and understand how you use the site.
You can control cookies through your browser settings. Most browsers allow you to:
To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
Our website may use third-party services that collect information:
These third parties have their own privacy policies. We encourage you to review their policies if you interact with their services through our website.
You can opt out of marketing emails at any time by:
Note: You cannot opt out of essential communications related to your care (appointment reminders, billing statements, etc.).
To request access to your medical records, request corrections, or inquire about deletion, please contact our office directly. We will respond to your request within 30 days as required by HIPAA.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
We do treat minor patients at our practice with parental/guardian consent. In these cases, parents or legal guardians control access to the minor's PHI in accordance with Illinois state law and HIPAA regulations.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at absolute@awellnesscentre.com or call (309) 693-8448.
We retain your information in accordance with legal and regulatory requirements:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions or concerns about this Privacy Policy, your privacy rights, or how we handle your information, please contact us:
Absolute Wellness Chiropractic
2627 W. Altorfer Dr, Ste A
Peoria, IL 61615
Phone: (309) 693-8448
Email: absolute@awellnesscentre.com
Privacy Officer: Dr. Rob Kelch
Available during normal business hours: Mon & Fri 8–1, 3–5:30 | Tue 8–11, 3–5:30 | Wed 9–1, 3–5:30 | Sat 8–9:30 AM
If you believe your privacy rights have been violated, you have the right to file a complaint with:
Our Practice:
Contact our Privacy Officer (Dr. Rob Kelch) at (309) 693-8448 or absolute@awellnesscentre.com
U.S. Department of Health and Human Services:
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/
You will not be penalized or retaliated against for filing a complaint.
Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice. For specific legal questions, please consult with a qualified attorney.
Contact our office — we're here to help protect your personal health information.